Having traveled and spoken a lot this year, it is always interesting to see what learning lessons will emerge from the people that I address. I recently conducted a session with a large group with one person who seemed to be more interested in challenging me than in listening and learning about something that she hadn’t heard before. She seemed bent on contesting a lot of what I was saying with a constant barrage of, “Yeah, buts.”
While I was in college, I worked during the summers as a whitewater guide running the rapids in Grand Canyon, Arizona. One of the first things that you learn as a guide is to follow the current of the river downstream.
Last week I identified six different types of listeners that you may encounter and what you might do to help improve the listening experience with them. On the other hand, if you discovered that you tend to listen in a certain way, hopefully you can begin to recognize how others may perceive your behavior. Increasing awareness of your listening behavior will allow you to make some changes if you discover that your listening is less than effective.